This page outlines our commitment to protecting your privacy.
We respect your privacy and are committed to handling personal information in a responsible, transparent, and secure manner. This Privacy Policy explains what personal information we collect, why we collect it, how it is used and disclosed, and the steps we take to protect it.
This website is operated in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using this website or submitting information through it, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.
The personal information we collect will depend on the information you choose to provide and may include:
We generally do not seek to collect sensitive information. However, if you choose to provide sensitive information as part of your objection or supporting materials, you consent to us collecting and using that information for the purpose of assisting with your objection and submitting it on your behalf.
We collect personal information directly from you in a variety of ways, including:
In some circumstances, we may receive information from a person who is authorised to act on your behalf.
We collect personal information only where it is reasonably necessary to provide the services offered through this website.
The purposes for which personal information may be collected include:
If you choose not to provide information requested through this website, we may be unable to prepare or submit your objection on your behalf.
Personal information is used only for the purposes for which it was collected or as otherwise permitted or required by law.
Your personal information may be disclosed:
We do not sell, rent, trade or otherwise provide personal information to third parties for marketing purposes.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Personal information may be stored electronically and protected using appropriate technical and administrative safeguards.
While we take reasonable steps to protect information submitted through this website, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee the absolute security of any information transmitted through this website.
Personal information is retained only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy and to comply with any legal obligations that may apply.
Once information is no longer required, reasonable steps will be taken to securely delete or de-identify the information.
After a planning objection has been submitted to Bass Coast Shire Council, the Council's own privacy policies, record-keeping obligations and statutory processes will apply to any information held by the Council.
You may request access to the personal information we hold about you and request correction of any information that is inaccurate, incomplete or out of date.
Requests for access or correction should be made using the contact details provided below.
If you have concerns about how your personal information has been collected, used, disclosed or otherwise handled, please contact us using the details provided below.
We will consider your complaint, investigate the issues raised where appropriate, and attempt to resolve the matter within a reasonable time.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which regulates privacy matters in Australia. Information about the OAIC complaints process is available on the OAIC website.
This website may contain links to third-party websites, including the Bass Coast Shire Council website.
We are not responsible for the content, security practices or privacy policies of external websites. Users should review the privacy policies of any third-party website they visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or website operations.
Any updated version will be published on this website and will take effect from the date of publication.
If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy complaint, please contact the website administrator using the contact details provided below.